Refund Policy

Our 30-day money-back guarantee explained.

Last updated: January 20, 2026

30-Day Money-Back Guarantee

We stand behind BuddyVox. If you’re not satisfied for any reason, we’ll refund your purchase — no questions asked.

How It Works

  1. Request a refund within 30 days of your purchase
  2. Email us at [email protected] with your order number
  3. Receive your refund within 5-10 business days

That’s it. No forms to fill out, no hoops to jump through.

What Happens After a Refund

  • Your license key will be deactivated
  • You’ll receive a full refund to your original payment method
  • You’re welcome to try BuddyVox again in the future (new purchase required)

Why We Offer This

We believe in our product. We’d rather have customers who genuinely find value in BuddyVox than customers who feel trapped.

If BuddyVox doesn’t work for your use case, we want to know. Your feedback helps us improve.

Exceptions

Refunds are only available for:

  • Purchases made directly from buddyvox.app
  • Requests within 30 days of purchase

We cannot process refunds for:

  • Purchases made through unauthorized resellers
  • Requests after 30 days (though we may make exceptions for extenuating circumstances)

Contact

For refund requests or questions:

Email: [email protected]
Subject: Refund Request - [Your Order Number]

We typically respond within 24-48 hours.


BuddyIT
Kraków, Poland
Last updated: January 20, 2026